Frequently Asked Questions (FAQ)

1. What types of fragrance products do you offer?
We offer a wide range of fragrance products including candles, room sprays, reed diffusers, and personal fragrances designed to suit every mood and space.

2. Are your products safe to use around pets and children?
Our products are made with high-quality ingredients and are generally safe for use in homes with pets and children. However, we recommend keeping candles and sprays out of their reach and ensuring proper ventilation.

3. How long do your fragrances typically last?
The longevity varies by product type. Our candles usually burn for 40-60 hours, while reed diffusers can last up to 3 months. Room sprays provide an instant burst of scent that lasts for several hours.

4. Can I return or exchange a product?
Yes, we accept returns and exchanges within 30 days of purchase, provided the product is unused and in original packaging. Please contact our customer service for assistance.

5. Do you offer international shipping?
Currently, we ship within the United States only. We hope to expand our shipping options in the near future.

6. How should I store my fragrance products?
To preserve fragrance quality, store products in a cool, dry place away from direct sunlight and extreme temperatures.

7. How can I contact Goosa if I have more questions?
You can reach us via email at [email protected] or call us at +1 (770) 358-1964. We’re happy to assist you!